Contact Non Gamstop Casinos

If you have a question about one of our reviews, a correction to flag, or feedback on how we cover casinos not on GamStop, this is the page to use. Below you will find how to reach us, what we can help with, and where to go if you need independent support with gambling.

How to Reach the Editorial Team

The best way to contact us is by email at [email protected]. We read every message personally rather than relying on automated replies, and we aim to respond within two working days. Telling us upfront whether your message concerns a factual query, a correction or something else helps us route it to the right person more quickly.

What We Can Help With

Questions about our reviews — if something in our coverage of trusted non GamStop casinos UK 2026 is unclear, ask us directly and we will clarify how we reached our conclusions.
Corrections and updates — casino terms, licensing details and bonus offers change often. If you spot information that looks out of date, particularly around wagering requirements, withdrawal limits or payment methods, please let us know so we can verify and correct it.
Content suggestions — if there is a topic around slots, live dealer games, sports betting or payment options you think we should cover in more depth, we are happy to hear it.
General site feedback — anything about the usability or clarity of our comparisons and guides.

What We Cannot Help With

We are a research and comparison publisher, not a casino operator, payment processor or regulator. That means we cannot resolve individual account disputes, process withdrawals, verify identity documents on a casino's behalf, or intervene in a dispute between a reader and a specific site. If you have an unresolved issue with a casino, the first step is always the operator's own complaints procedure, followed by whatever independent dispute resolution service or licensing authority applies to that specific brand.

If You Need Support With Your Gambling

This site publishes information about casinos not on GamStop, including sites that accept players who have self-excluded through GAMSTOP. We are not a support service. If gambling is causing you or someone you know difficulty, GamCare offers free, confidential advice and can be reached through their national helpline, and many UK banks and devices also support gambling-blocking software that works independently of any single operator's self-exclusion scheme. Please mention any support needs in your message to us and we will point you towards the appropriate organisation rather than attempting to advise you ourselves.

A Note on Accuracy

Every review and guide on this site is checked against the terms published by the operators themselves, and we date our fact-checks so readers can judge how current the information is. If you believe something we have published is inaccurate or misleading, we take that seriously and will review it promptly. Reader corrections are one of the main ways we keep our comparisons of gambling sites not on GamStop reliable over time.

Response Times and What to Expect

Most messages receive a reply within two working days. During busier periods this can take slightly longer, and we appreciate your patience. You will always hear back from a person who has actually read your message, not an automated template. If your enquiry relates to a specific casino's terms, do include the name of the operator and the offer in question — this helps us check our own records against theirs.

Thank you for reading our coverage and for taking the time to get in touch. Whether you are querying a bonus term, flagging an update, or asking about a payment method, we would rather hear from you and get it right than leave something unclear.